April
21
2010

Lufthansa has started operating again

Lufthansa will operate all long-haul flights as well as selected domestic and intra-european flights

Today (21 April) Lufthansa will operate a reduced flight operation. All long-haul flights will operate. Please check the flight schedule for domestic and intra-european flights here:

Arrival & Departure

 

 As not all flights are operating to/from Frankfurt and Munich, we recommend that you use alternative travel arrangements to ensure that you arrive on time at the departure airport of your international flight.

Today during the day we will communicate possible adjustments for flight operation on Thursday 22 April.

The planned flight operation depends on the current conditions. Lufthansa ask its passengers for their understanding that due the actual extraordinary circumstances short-term changes might be inevitable.

For code share flights operated by a partner airline, please check with your operating carrier. These flights have the following flight numbers: LH1400 - LH1729, LH1910 - LH2629 or LH5050 - LH9999. If you are not sure if your flight is operated by a partner airline, please refer to your booking confirmation.

Passengers travelling within Germany can switch to a journey by rail with Deutsche Bahn, if their flights have to be cancelled. For that purpose, they must exchange their electronic ticket (etix) for a travel voucher at a Lufthansa check-in machine at the airport. Alternatively passenger can buy a Deutschen Bahn AG rail ticket. In this case the flight ticket price can later be refunded*.

Passengers whose flights have been cancelled will be rebooked in the same booking class free of charge on other flights (which must be flown by 31 December) subject to availability. Alternatively, if they wish to cancel their ticket, they will receive a refund. The change in booking must take place no later than three weeks after the original flight.
Further information is available from the Lufthansa Service Center or out of Germany toll free under 0800 8 50 60 70. Due to the exceptional circumstances, customers may face longer than normal waiting times.

* non-flown tickets will be fully refunded. Partly flown tickets will be refunded pro-rata

More event details: http://www.lufthansa.com/online/portal/lh/de/nonav/local?nodeid=1874371&l=en&cid=18002&solo=norm